FAQ's

1.    What does it cost to use a travel consultant?

Our services are free to our clients. Our vendors and wholesalers pay us and it doesn’t affect your bottom line.

2.    Why is it a good idea to use a travel professional?

We are the experts on travel, and chances are, we’ve “been there, done that”. We frequently inspect ships, resorts, hotels, and are better able to help our clients select the right one for their needs, wants, and budget. Whether it’s helping our clients select the best cabin on a ship, or the resort that’s just right, we bring added value to the travel experience. We also have lots of tips and tricks that go beyond just booking air, hotel, or cruise, such as sightseeing suggestions, restaurant recommendations, or ways to get the most out of your vacation. We are available 24/7, and are your best advocate in the event that something goes wrong either before, during, or after your trip. We have relationships with resorts, airlines, cruise lines, etc. 

3.    What documents do I need to travel?

For domestic travel within the 50 United States, or a U.S. territory, travelers need a driver’s license. Their name on the airline ticket must match exactly how it appears on your documentation (passport or driver’s license) per TSA regulations. For travel outside the United States, including territories, all travelers MUST have a valid passport. This includes Canada and Mexico. Furthermore, passports cannot expire less than 6 months before your travel is complete (in most cases). For more details, it’s recommended that you check www.travel.state.gov.

For cruises that originate in the United States and end in the United States, also known as a closed loop cruise, travelers are required to have either a passport OR an original or certified birth certificate AND a driver’s license.

4.    If I want to go on a vacation, what information do I need to provide?

- What are your dates of travel? How many nights do you want to be gone?

- Where would you like to go?

- What kind of experiences are you seeking?

- Do you have any specific likes or dislikes?

- What do you like to do while on vacation?

- How many people will be traveling?

- If children are traveling, what are their ages?

- What is your budget range?

5.    How far in advance should I book?

It’s always best to book well in advance. Rates increase when availability decreases. 

6.    What happens if I book something and the price goes down?

In many cases, we are able to adjust the rate as long as final payment hasn’t been made, but policy varies from company to company.

7.    What happens if I find it cheaper online?

In many situations we are are able to match prices as long as all of the components are the same. 

8.    Do I need insurance?

Insurance is optional. We offer it through the vendor that books the trip, or independently through Travel Guard. We are happy to provide rates. Like any other form of insurance, it’s great to have if a situation arises and you need it.

9.    What happens if I need to cancel my trip?

Cancellation fees vary from company to company. Since each one is different, please inquire at the time of booking.